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Burleson and Joshua, TX - "Using ART has been a time saver, customer saver, and allows me to do more with less.
We use it weekly on our Homeowner Renewals to request the CMA certificates that have dropped from the customers policies. We receive about two a week from the contacts. Customers appreciate the touch. We have also warned about dry weather and watering their slabs to help prevent earth movement.
Our Holiday "touches" are also appreciated. While nothing can beat the actual one on one call, with increasing expenses and staff focusing on increasing our production, ART has been a proven "staff member".
We are looking at improving our ALI scores and customer satisfaction numbers. Our retention has risen almost two points since using ART, I know you have helped in those numbers.
Greg French - Allstate |