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Las Vegas, NV - "I began using ART in May 2009 as a cost effective way to reach my clients multiple times to remind them to complete the ALI Survey. I can’t begin to tell you what a great response we had to our ART calls.
"Since then I have seen a 3 point increase in client retention. More importantly I have been able to dramatically increase the number of annual touches within my book of business.
"My favorites are the Birthday Calls and Holiday Greetings. I can't believe how many people call our office or stop by just to say thanks for the "Personal Phone Call". It really makes them feel special and makes us look like heroes.
"The best part is the cost. I can reach my clients for literally pennies each and it only takes my staff minutes each day to manage our ART campaigns.
B. Steve Kelly - Allstate, The Kelly Agency |