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Chesterfield, MO - “What used to take my staff a day or a day and a half making calls to existing clients, now just takes a matter of minutes. They put the information in and ART takes care of the call. We know right away if the call was successful, and if it’s not, we mail out a postcard or a letter asking them to update their phone number or for additional information.
“I can tell you that I’ve had a great response from my clients. They feel like it’s more of a personal touch when they hear my voice and it’s made a huge improvement on my cancellations.
“What costs me maybe $100, $150 a month with ART, saves me at least 10 times that on what I would pay staff to do the same thing. So now my staff is more focused on growth and on getting new clients.
“My revenue has shot up, my retention numbers have shot up, and my satisfaction numbers with my clients have shot up.
“So, all in all, it’s been one of the best investments I’ve made in my company”
John Larson - Allstate Insurance |