Success Stories

John Ivkov - John Ivkov Allstate Agency

Windsor, CA - “I have used the ART technology to stimulate my customers over the last 18 months with information they need to make good decisions and always thanking them.

"By leaving regular messages with my customers, this helped me to increase my ALI score from 67% to 77% in one year!”

Jeffrey Leasure - Allstate Insurance

Tucson, AZ - "I've been using ART for over one year and increased my Auto Retention by over 3% and my ALI by 5 points!"

David Mahony - Allstate Insurance

Bermuda Dunes, CA – “I have been a believer in your system for over 5 years. Over that time, we expanded our use of ART in many directions other than simply calling our customers to thank them for their business

“We have now been able to disseminate new information about products and services, as well as being able to quickly get the word out about change in insurance issues that require a phone call back from the client to our office. From a time standpoint, we would never have been able to accomplish that without ART.

“As a way of increasing business, this is probably one of the best ways to do that. Our retention has exceeded 95% for our customers (2 to 5 years) simply because they have asked us in surveys for more communication, and so this allows an Agent with a large book of business to accomplish that in a short period of time.

“For us, it’s a clear process that’s included in our daily and weekly services we give our customers. The fact is, we wouldn’t know how to do our business without ART.

“I would be happy to pass on good information to other Agents, as I have in the past, about how you can use this service to not only retain business, but campaigns that will allow you to write new business in different areas that you may not be able to do on a referral basis one on one. This will increase your business 10 fold.

“Thank you for a system that is cost effective and productive; a resource that adds value to my agency!”

Mark Holtzman - Holtzman Insurance Services, Inc./Allstate 

Brooklyn, NY - "Before ART I had an Associate calling each Client at their renewal for a policy review. This process was costly and inefficient.  As a result, my retention was only 89.1%.

"After I started using ART's Voice Broadcast to contact Clients, the phone started ringing off the hook. 4 months later, my retention was up to 93%!

"Not only did it boost my retention but it cut costs. By the way, the Associate who was making calls is now producing business and making me money instead of costing me money."

Matthew Mullen - Allstate Insurance 

Chesterfield, MO - “What used to take my staff a day or a day and a half making calls to existing clients, now just takes a matter of minutes. They put the information in and ART takes care of the call. We know right away if the call was successful, and if it’s not, we mail out a postcard or a letter asking them to update their phone number or for additional information.

“I can tell you that I’ve had a great response from my clients. They feel like it’s more of a personal touch when they hear my voice and it’s made a huge improvement on my cancellations.

“What costs me maybe $100, $150 a month with ART, saves me at least 10 times that on what I would pay staff to do the same thing. So now my staff is more focused on growth and on getting new clients.

“My revenue has shot up, my retention numbers have shot up, and my satisfaction numbers with my clients have shot up.

“So, all in all, it’s been one of the best investments I’ve made in my company”

John Larson - Allstate Insurance

Clarksville, TN - "I started using ART right after my return from Leaders Forum. What an awesome addition to my Agency.  I am saving over a $1,000 dollars a month!

"I had hired a young lady to do nothing but call on Renewals, Policy Reviews, and Holidays. Now that postion is no longer needed.  ART does it for me in the span of a couple of hours and both of my Agencies are up to date with outbound calls.

"Oh, that young lady didn't lose her job; she's now licensed and producing business for the Agency.  Don't delay, call ART today!"

Nanette Morford - Allstate Insurance

Las Vegas, NV - "I began using ART in May 2009 as a cost effective way to reach my clients multiple times to remind them to complete the ALI Survey. I can’t begin to tell you what a great response we had to our ART calls.

"Since then I have seen a 3 point increase in client retention. More importantly I have been able to dramatically increase the number of annual touches within my book of business.

"My favorites are the Birthday Calls and Holiday Greetings. I can't believe how many people call our office or stop by just to say thanks for the "Personal Phone Call". It really makes them feel special and makes us look like heroes.

"The best part is the cost. I can reach my clients for literally pennies each and it only takes my staff minutes each day to manage our ART campaigns.

B. Steve Kelly - Allstate, The Kelly Agency

Westlake Village, CA – “I’ve been an Allstate Agent for 32 years and I’ve been using ART for the past year.

“It's so simple to use. I probably spend about 5% of what I used to spend doing mailout campaigns and my sales have increased about 34%

“I wished that I had been using it for the full 32 years that I’ve been an agent because it is the most remarkable tool that I’ve ever come across!’”

Rick Curtis - Allstate Insurance 

Markysville, OH - "I used ART for the first time a couple weeks ago and I am still receiving calls from my customers.

"The calls lasted 2 1/2 hrs and yielded approx $300,000 in annuity sales.  And after the two additional leads I got today, 8 Life appointments for my EFS!  The script I used was the 'PFR Introduction' that ART provided.

"It was easy, it was cheap and I would highly recommend ART to any Agent!"

Darren Brown - Allstate Insurance

Brookfield, IL - "I never thought an automated phone call would make our phones ring! ART will contact hundreds of customers in just minutes.

"It has drastically increased our incoming call volume which is helping us save customers and cross sell to help us with new business."

Gina Grigat Conley - Allstate Insurance

Billings, MT - "My agency uses ART on a weekly basis.

"In my 10 years as an agent, ART has turned out to be the best resource that I have ever used to communicate with my clients.

"My retention has increased 6% in the past year alone!

"If you are not currently using ART you should sign up today."

Michael Hass - Allstate 

Coppell, TX - "I am so excited about ART. It has truly changed my life.

"I can sleep at night knowing that each customer in my database has been touched at least 5-7 times per year. In this day and age, personal contact is a must. Not only is it easy to do but it is affordable!

"Thank you ART for allowing me to have the customer contact that they deserve!

Paula Huemmer - The Huemmer Agency - Allstate Insurance

Brookfield, WI - "I just started using ART broadcasts to communicate with my customers this year. So far I have sent a broadcast message each month.

"These messages range from Daylight Savings reminders to upcoming Policy Renewals, Premium Changes, and Birthday Greetings.

"Currently, I am planning on sending a Voice Broadcast message to my entire Auto Book to notify them of the recent changes to all of Wisconsin's auto policies.  Since these changes have a wide impact on my customer's financial situations, it is critical that we communicate with every auto customer. This is where ART messages are the most effective.

"I find these broadcast messages to be particularly helpful and an economical way to communicate with my customer base on a regular basis."

Penny Cotton - Allstate Insurance 

Hartford, WI – “I used the ART program to notify my clients that they would be receiving a letter discussing an important product available to them. I had sent a Flood letter to my homeowner's book and wanted to make sure it would be read.

"I received over 25 calls asking for information about the Flood Insurance Program. We only sent out 250 letters, so this translates into a 10% call-in rate. Very impressive!

"I was concerned how my clients would react to the ART calls. Every single client had positive remarks about the call and stated they were actively looking for my letter.

"Clearly, this is an effective program to get your clients to pay attention."

Penny Jo Zagel – Allstate Insurance 

Burleson and Joshua, TX - "Using ART has been a time saver, customer saver, and allows me to do more with less.

We use it weekly on our Homeowner Renewals to request the CMA certificates that have dropped from the customers policies. We receive about two a week from the contacts.  Customers appreciate the touch. We have also warned about dry weather and watering their slabs to help prevent earth movement.

Our Holiday "touches" are also appreciated.  While nothing can beat the actual one on one call, with increasing expenses and staff focusing on increasing our production, ART has been a proven "staff member".

We are looking at improving our ALI scores and customer satisfaction numbers. Our retention has risen almost two points since using ART, I know you have helped in those numbers. 

Greg French - Allstate 

Edison, NJ - "I have used ART for about six months now, and use it regularly for billing reminders, Holiday greetings, special events etc.  It's a great, helpful tool for an Insurance Agent.

"I tried to manually call my clients before at the Holiday season, but I was only able to make about 30 calls each day.  Now I use ART for only 30 minutes and I can reach almost 2,000 clients.  It is amazing!  

Amy Sun - Allstate Insurance 

Chicago, IL - “In my over 40 year’s experience, ART is the most effective communication tool I have ever discovered.

“It reaches more clients at the most cost effective situation possible. We have used it to request customer reviews, solicit for Flood Insurance or just to say “Happy Holidays”.

“It is easy to use and the results have been outstanding!”

Jack Hallberg Sr. - Hallberg Valek / Allstate Insurance

Glendale, CA - "Not having enough time in the day is the single most important asset that prevents one from maximizing their profits. 

"I have been an Allstate agent for over 24 years and have attempted numerous methods in reaching my customers. However, the decision to employ ART a year ago as an advanced tool for contacting my clients is not one that I regret.

"We have been using ART for well over a year for renewal calls, upcoming events, holidays, and reminders and we have not been disappointed. It is quick and inexpensive. Most importantly, ART allows me to use the additional time that I have on my hands to become more productive in other areas of our business.

"ART has definitely improved our retention and ALI scores. Not only are customers concerned with the rates, but they also take into account the service and attention that they receive from their Insurance company.

"Therefore, I strongly believe that ART has been a great helping hand to our agency!"

Vahe Skenderian - Vahe Skenderian Insurance Services - Allstate 

Little Rock, AR - "I have been using Automated Response Technologies (ART) for almost one year and I am sold on the power of their technology.

"Primarily I use the service to alert my customers about their upcomming renewals. I leave a brief message inviting them to call me at their convenience so we can review their policy with them. I used to have a full time person complete this activity, which was expensive. 

"Now I consistently receive about 10% return on my calls from my clients. They are always glad for our message and appreciative of our efforts to reach out to them. 

"The ability for me to reach all of my clients at renewal is invaluable and ART makes it easy and effective. Now I am considering other ways to make use of ART's services. It's like I've gained a new associate at a fraction of the cost!"

Russ Berryhill - Nationwide Insurance

Las Vegas, NV - "As a busy Agency owner, I’ve been looking for an efficient way to contact our customers. Efficient in terms of time, cost, dependability and individualized.

"Someone told me about ART and I used it for the first time to contact all my customers and wish them a Happy Holidays. Hundreds of calls went out with my voice recorded on them in a matter of minutes wishing our customers Happy Holidays.

"The response was unexpected. A few minutes after the broadcast we received many calls from customers thanking us for the call!

"Today, I recorded my Birthday Calls which will be broadcasted monthly. I plan to explore other ways to use this technology to improve our retention and growth."

Walid Khuraibet - Allstate Insurance 

Pearl, MS - "I used ART for the first time and it generated new sales from existing clients. I also received calls telling me, "Thank you for keeping in touch".

"It is an easy process and I plan on using it at least once a month if not more. It is a great and easy resource!" 

Justin Null - Null Insurance & Financial Group/Allstate

Spanish Fork, UT - "Our office has been using ART for over a year now.  After using the service, I often wonder how in the world we got by without it!

"ART has been a life saving tool to help notify our clients of important reminders. People are responsive and open to the quick and helpful information.  We also have a message prepared in the event of an earthquake as part of our crisis management plan, which is one concern we have here in Utah.

"With the push of a button I can contact over 1,500 households. Our current retention for the year has increased; ART has helped us reach that goal.

Thanks again ART!

Jay B Crowther - Allstate Insurance

PS - They have excellent customer service as well. If you haven’t signed up for ART, you need to! 

Reno, NV - "I have been using ART since I bought my Agency in September and have found it to be an invaluable resource.

"I initially used a script to contact my book of business and let them know that I was the Agent. I was able to reach 800 customers in a matter of seconds! 

"I also used ART to broadcast a message to my clients about our Website and the Customer Care Center. This increased the number of clients that are now using CCC to make payments and let my customers know that we are available to them how, when and where they like it.

"I highly recommend integrating ART into your agency procedures."

Mark Kerber - Allstate Insurance

Kingman, AZ - "I have used ART for the past 3 years and have had great response from my customers.

"I use it for anything from Renewal Audits, to Upcoming Events to Birthday Announcements. I have clients calling me and thanking me for the Birthday call!  We may have been the only one to remember them on their special day.

"I will always continue to use ART.  It's easy, fast and gets the word to my customers in just a few clicks.  Thanks ART!"

Angie Weese - Allstate Insurance 

Shreveport, LA - "When a recent tornado hit the Shreveport/Bossier area, ART came to the rescue!"

"We were able to contact all of our customers, with ART notifying them of the easiest way to get in touch with us and our claims service.  We received several calls from our customers saying, "Thank You for thinking about me!"

"The impression that our call created was very positive, in terms of what it means to our retention and customer serivce."

"Thanks ART!"

Jeff Pace - The Pace Agency- Allstate 

Sacramento, CA - "I have found that ART is an excellent compliment to my other advertising.

"Mailing a marketing piece to my customers and following up with a Voice Broadcast increases the likelyhood that they remember the message.

"You have to consider, some people remember or learn better when they see something and some remember or learn better when they hear it.

Mike Cosby - Allstate Insurance

Moore, OK - "ART is an easy way to keep in touch with my customers. It saves me time and money in hiring or having my staff call and thank my customers for being with me. It is simple and well worth the money."

Jim Wilson - Wilson Insurance Agency / Allstate

New Lenox, IL - "With it's easy-to-use format, and incredibly sucessful results, ART has become a favorite tool of our Allstate agency. "

"I strongly urge businesses to take advantage of this innovative technology and release staff from prospecting or repetetive phone calls."

Dean DeAngelis - Allstate Insurance

Spring, TX - "ART is a bargain and easy to use. I am able to touch my customers more often & provide valuable information to them in minutes versus days.

"Prior to Hurricaine Ike I was able to contact all of my Customers to give them important information prior to landfall. Before ART, I would not have been able to accomplish that.

"I had many customers thanks me in the days after for that important message." 

Steven Toman - Allstate Insurance

Indian Wells, CA - "I became an Allstate Agent almost 10 years ago. I believe whole-heartedly in the measurable value of a good client through…Retention!

"The secret to successful retention is contact and relationship. In fact, I have conducted many WebCasts with Allstate regarding Retention. Mostly what I do is a series of processes, and ART has presented a great tool for Retention.

"At an extremely low cost, I can contact many of my clients to inform and invite or just say Hello. I am also able to track the quality of a single campaign as well as overall figures.

"For example, this year I will be replacing the cost of sending holiday cards by using the Voice Broadcast feature offered by ART. I can personally record a pre-approved message in just a couple of minutes, and can have the recorded message sent to my entire book-of-business within an hour. Cost of a holiday card is around 54¢ to 75¢ each (or more), where the cost of ART is around 7¢ to 10¢ each (or less).

"I highly recommend ART voice broadcasts as a personal, inexpensive and high-quality way to contact your clients!"

Tony Paoletta - Tony Paoletta Insurance Agency

Panama City, FL - "I have been an Allstate Insurance Agent for over 20 years. Over the years, I have tried many ways to contact my customers at renewals, holidays, special events...etc. I have hired people to call these customers, costing me a high hourly rate.

"When I was contacted by ART, I was not sure if I would use their service. After trying ART for several months I do NOT regret my decision to do business with them.

"I input my audits and within an hour ART can contact my entire book of business and I can do other productive tasks. I plan on continuing my business relationship with ART. It is a great service and very inexpensive for what they can do for me.

"With Allstate feeling very strongly about agent's ALI scores, ART has definitely improved this for my agency.

"Thank you!"

Nancy Ramsey - Allstate Insurance Co./Ramsey Insurance Agency Inc. 

Longmont, CO - "With the day to day unknown minutia that always happens in the office, ART has been a blessing.

"The program allows us to get back on track by contacting our beloved customers en mass with a personalized greeting. We couldn't consistently broadcast/communicate to all of them without this tool. 

"Aside from the intended message we wish to send, the feel-good messages like "Happy Thanksgiving", Turn Your Clocks Back, Thank You for your Loyalty, etc. are rewarding for our office, and the receiving customer. We feel the return of equity is definately to our benefit.

"We love ART!" 

Jodi Lynch - Lynch Agency Inc / Allstate Insurance

Central Valley, NY - "I use ART for Allstate Business and to remind people about the Defensive Driver Course. It is an excellent tool. 

"Your insured loves to hear your voice!  It is positive and ART is working for you while you are at home enjoying your time with your family or playing golf. It cannot be better than this. Go for it!"

Jiri Ireifej - Allstate Insurance

Rio Rancho, NM - "ART is so user-friendly!  It makes contact with our customers efficient.

"Our agency uses ART in many ways - it helped make our Customer Appreciation Event at the Lobo tailgate and game a success!!

Jalene Berger - The Berger Agency Inc. 

Colleyville, TX - "We started this year singing 'Happy Birthday' as a recording. We're all terrible singers but as a group it wasn't all that bad and the clients seem to enjoy it.

"We send them out the Friday before their Birthday.  We of course identify ourselves first, give the opt-out, and sing. 

Rudena S Kudlac - The Kudlac Agency

Houston, TX - "For years I have looked at my cancel audit every Tuesday and then sent letters to those on the list. When ART came along I was able to run the audit and have my prerecorded message sent to the clients home phone. It has saved me so much time and stamp money!

"I love ART!"

Mark Hastings, Sr. Account Agent - Allstate 

Tucson, AZ - "The ART program has made servicing my customers easy to accomplish, and it's INEXPENSIVE, FAST, CONVENIENT and EFFICIENT! 

"I want my customers to know that my support staff and I are available for their insurance needs at all times, and they must feel free to call to endorse or broaden their coverage’s as needed.  ART makes that possible to do in just a short matter of time.

"I strongly believe that Customers must know their Agent, whether in person or by Voice in order to develop a long lasting relationship; this is my aim, to build a relationship with each of my customers --one that will go into the future…THEIR future!

"THANK YOU, to the ART program for making this effortlessly possible!" 

Lupita Shestko-Montiel - Allstate Insurance

Midland, TX - "I've been using ART for a couple of years now primarilly for Renewal calls.

"Earlier this year we had a hail cat storm move through our area. We had no trouble reminding our clients to call to file claims, however even though the adjusters explained the claim process, many folks were confused, so we used ART for two claims calls.  The first was to let people know that we could help with the claim process, then a month later we called to remind folks about their recoverable depreciation.

"Our folks really appreciated the contact!"

Nick Scarafile - Allstate Insurance 

Greenville, SC - "We have used ART for 8 months and have had very positive response from our customers when we do a pre-renewal thank you call.

"It has also worked well to announce an upcoming seminar to our customers. Our customers have also been very complimentary and many times the contact with them has allowed us to write other lines of business while we have them on the phone.

"The system is extremely cost effective and works great!"

Shannon Harvey - Allstate Insurance 

Homer Glen, IL - "I use ART to make sure that they hear my voice at least once a month.

"I call to update my book on new hires, policies, and to thank them for doing business with my agency. Customers will call back saying how nice it is to get new information and to say thank you for contacting them.

"Most months I will call with a Holiday greeting and tell them how much I appreciate the chance to take care of their insurance needs.

"Now more than ever it’s important to stay connected to your Customers and using ART is a great tool!" 

Vince Schmidt - Allstate Insurance

Muncie, IN - "I purchased a book of business in March of this year. I started using ART in July after it was painfully obvious that it was expensive and time consuming to reach out to large numbers of customers on a regular basis.

"ART provides a simple, cost-effective method of reaching out to customers in a Nurturing way. A Customer just stopped in the office yesterday and mentioned how pleasantly surprised they were to have attention focused on them personally through the monthly messages. I also like that Customers can easily opt-out and choose whether or not to receive those messages. 

Justin Sorensen - Allstate Insurance

Rochester, NY - "ART is an invaluable tool. It allows us to reach many customers with a touch of the keys. Nowhere can you reach so many customers so quickly.

"I save time by reaching my customer in terms of: Following up on Claims, reaching out to Customers at Renewal, explaining Rate Increases, and much more. It also saves money for another customer service rep I would have to hire if I didn't use ART."

Samuel Nash - Sam Nash Agency 

Bridgeport CT - "If I used print materials to correspond with all of my customers, it would cost me approximately $450-$500. With the ART program, it costs me approximately $30.

"Since the ART program is so cost effective, I can personally contact my customers more frequently which I am sure will help with my retention and keep or improving my high ALI score!"

Joe Montanaro III - Allstate/Montanaro Insurance Agency 

Espanola, NM  - ART has been an invaluable tool in helping us with our Cancellation Audit. Our retention continues to remain steady at a successful level. 

"ART has freed up my staff to work on other pressing needs in our agency.

"Thank you ART!"

Dennis Rivera - Allstate

Charleston, SC - "I have used ART in several different ways. I have become known as the agent who sings Happy Birthday to his clients. I have a recording of me singing Happy Birthday and have a call going out to each of my clients at 10:00 AM on their birthdays.

"Because I have been doing it for three years now, I have people coming up to me in the community telling me their Birthday is soon and they are looking forward to me singing to them again. When speaking with clients on the phone they always ask if I am going to sing to them. Most of my clients call in and thank me. Many of my older clients are very emotional about me remembering their birthdays.

"I also used ART last Hurricane season when a Hurricane was threatening the East Coast. I gave information on the various ways our clients could contact us and what our Agency's plan was if the Hurricane should make landfall and cause damage. I received several compliments from clients telling me it is great to have an Agent who cares enough to call and give detailed information just in case of a bad situation." 

Kevin Shealy - Kevin Shealy Allstate Agency

Evansville, IN -  "Any time we can contact a customer, even if it's just to say 'Thank You', will help me maintain a positive relationship with them. Using ART for this type of message reaches my entire book at a very reasonable cost, is easy, and is very effective.

"I've received nothing but positive comments from my customers. There's no doubt that my retention numbers will be positively affected. I've acutally had one of my customers, who runs a small business as well, recently ask me for the 800# to ART so he could use it as well." 

Dan Jost - Allstate Insurance

Delray Beach, FL - "I have been using ART since the beginning of 2009. I save time and money by using the system to call on renewals and to thank customers for their business.

"It is very hard to talk to everyone in your book, and ART allows you to get to most of them quickly and economically. I had purchased my book over 2 years ago and needless to say, I have not met every customer.

"ART allows my customers to hear my voice a few times a year. 

Charles Maurer - C & C Financial Services Group, Inc.

Stamford, CT - "A fantastic way to reach your entire book of business!

"ART is easy to use, effcient and affordable. My message generated phone calls the very next day.

"I will continue to use ART as a major part of my agency's marketing efforts!"

Anthony J. Marciano - Allstate

Claremont, CA - "I've been a 'completely satisfied' ART customer for well over 2 years now!

"I've used ART to educate my clients on everything from Your Choice Auto to the importance of returning Mileage Verification Worksheets. Although the Broadcast requirements changed on September 1st, there are still countless reasons to use ART.

"Just recently I sent a "Happy Halloween" message to my entire book of business and the response was extremely positive. ART is very cost effective regardless of the size of your Agency.

"If you are looking to increase your customer satisfaction and retention, along with protecting yourself from an E&O exposure, I highly recommend ART!"

Jon Boulware - Allstate Insurance 

Norcross, GA - "I have used ART for years and I love how it allows me to communicate the same message to my policyholders. It is easy and my policyholders like hearing from me.

"It has helped me in managing my cancellation audit with payment reminders. It helps me notify my policyholders that it is time to conduct their policy reviews.

"ART is very effective in increasing my retention and customer loyalty and is a great tool to keep in contact with your policyholders.

"In fact, if your policyholder ever tells you they never hear from you then you need to consider using ART!"

Lisa Whitstine - Allstate Insurance

Flower Mound, TX - "ART has been a tremendous tool for staying in touch with my clients. I can send the same message to hundreds of phone numbers with just a few clicks of my mouse.

"I use ART for Birthday calls, Claims follow-up, New business Welcome messages, and to offer GHCCs.

"This tool has allowed me to eliminate a support staff person who was previously assigned to make these calls.

"I have found ART to be an efficient and reliable way to contact my customers without spending hours or days making the same call time after time. ART has been both a time and money saver for my agency!

Randy Bergfield - Allstate / Randy Bergfield Agency

Carle Place, NY - "One thing I'm sure of...ART works!

"I'm convinced that this is the remedy' to what used to be 'Oh, I got the 'King' on the phone, I can never get to talk to you anymore'.

"People want to hear from their Agent.

"My most recent use of ART, was to let people know to set their clocks back...no pressure. My customers would say, 'sure I turned back my clock, my Agent called me to remind me'.  When I call after that with a CPR ...no problem with my suggestions."

Steven Levy - Allstate Insurance

Chicago, IL -  "I have been extremely happy with ART.  It started with the first encounter and has continued with everyone we have had contact with.

"My primary reason for using ART is staying in touch with my book of business on a regular schedule. I send Holiday Messages as well as Renewal Calls. It is unreal how many people call to say 'Thank You' for your call.

"The numbers are too early to give an exact percentage of growth but the quality of calls from customers has improved greatly. I anticipate seeing an increase in Renewal Retention the next quarter.

"The other advantage is that the cost is much less than a letter and the customer is actually hearing from you.

Ed Siemienas - Allstate Insurance 

Merritt Island, FL - "We have used ART for 3 months and have had very positive response from our customers when we do a Pre-Renewal ThankYou Call.

"They like hearing from us and in many cases, that contact with the customer has allowed us to write other business when we're on the phone.

"This system is fantastic!"

Andy Turner - Allstate Insurance

Glenview & Palatine, IL - "We use ART for a number of customer contacts throughout the year, but the most effective for our offices is the Annual Review Calls on their homeowners policies.

"In our region these have been a great way to get customers to call in and discuss their coverages in detail. ART has been a very cost effective alternative in reaching numerous customers at a time, increasing our touchpoints per year."

Walter Sheldon - Allstate Insurance

Riverhead, NY -  "I have been an Allstate agent since 1987 and I must say that ART is the simplest & most cost effective marketing tool we have used.

"We not only use ART's Voice Broadcast to thank our customers for doing business with us but also for Holiday greetings. The feedback from our customers has been very positive.

"We also use ART for our cancellation reminder calls which then saves my staff time and saves me $$!

"It's a great system & I highly recommend it to anyone who wants an easy way to proactively contact their customers.

Elizabeth Hanlon - Allstate Insurance

Brooklyn, NY - "ART has helped me to reach out to renewing customers quickly and efficiently.

Rather than tie up one of my sales associates for hours on end (and of course, time is money) I can program ART in under 10 minutes and free my employees to do other tasks.

"In addition, ART is a great method for 'spreading the word'. This creates a 'buzz' in the office as clients call in for further details.

"ART is easy to use, economical and beneficial to both client and agent." 

Vanessa Baylor - Allstate Insurance

Kew Gardens, NY - "One of the hardest things to do is keep in contact with your customers and let them know you are there when they need you.

"With the ART system, touching base has never been easier. Whether it be a holiday phone call or just a quick hello, ART gives you an easy, efficient and cost-effective way to remain in touch with your book of business and your prospects.

"You and your staff will love the convenience of making one phone call that can touch hundreds of people. It works!"

Bill Allen - William Allen Insurance Agency/Allstate 

Redwood City, CA - "We have been using ART for the past 6 years. It has helped us to increase our ROI for all of our niche marketing.

"The Voice Broadcast feature is the best I have found anywhere. It is very easy to use and the reports tell the story after the calls have been made.

"In addition to my business, I use ART for all of my volunteer organizations. The ease of communicating with the volunteers and members has helped me not only save time, but money as well.

"Thanks ART, you have a customer for life!"

Russ Castle - Castle Insurance Agency 

Austin, TX - "Recently we had a serious storm with potential to damage a lot of cars and homes. I needed to contact a lot of people in a very short time and tell them how to start the process to start a claim.

"I immediately created a list of the target area, and recorded a message. It lets my clients know that I am thinking about them.

"With ART I can contact hundreds of people at the same time, and give them the important information that they may need. I had several people thank me for the recorded call.

"I have also used ART to call a list of people who are having a birthday that week, or just to say thank you for their business." 

John Murphy - Allstate Insurance

Folsom, CA – “ART has become the most important customer contact program for our agency.

“We use it for renewal contacts, new product information and just to say "thank you" to our existing customers. Best of all, it's easy to use and you can be up and running in no time.

“With the Agency Loyalty Index (ALI) a priority in 2009, I know we are on the right track to attain all of our goals with ART.

John Baciocco - Baciocco Brothers Ins. Agency/Allstate 

Copiague, NY – “ART is a powerful tool we use in our agency that allows me to contact a large number of my customers in a short period of time to leave a personal message from me thanking them for their business and providing them with information.

"It sends a message that I care about them in a personal way, and when a broadcast goes out to my book of business, the phone starts ringing off the hook shortly after.  

"Sales are generated and people tell us how they are genuinely touched that I took the time to call them.  That's a part of the business that's getting harder and harder to do but ART is what bridges that gap."

James Fox – Allstate Insurance 

Westfield, NJ – “ART delivers a valuable and cost effective program to supplement my agency's growth and retention strategies.

"We utilize ART together with direct mail for powerful "one-two punch" marketing and by itself to deliver simple but important messages to our clients such as thanking them for their business.

"We're excited to find new ways ART can boost our results as we continue to partner with them."

Ron Bansky – Ron Bansky & Associates/Allstate

Santee, CA – “In any relationship, whether it's personal or professional, the success of that relationship will depend on the communication that DOES or DOES NOT take place between the people involved.

"In managing the thousands of relationships that we have through our office, we have found ART to be the ABSOLUTE BEST way to let our customers know that we appreciate them, and to notify them of any new protection options that may be available to them.

"Each of our customers gets a call on their Birthday, just to let them know that we care, and we hear over and over again how much that means to them. We have even written new business referred to us by customers solely based on the "Birthday Calls"!

"We love ART and we will always have ART as our business partner!"

David Petri - Petri Insurance Services/Allstate 

Corpus Christi, TX - "I have been using ART for over 1 year and absolutely love it!

"As an agency owner, it’s impossible for me to contact all of the customers on a regular basis but through ART I have the ability to “pretend” to contact tons of them. It’s wonderful because they feel like they’re getting a personal touch and I couldn’t possibly do it without ART, so I would highly recommend it.

"Thank you!"

Laura Harris - Allstate

Houma, LA – “I’ve been an Allstate Agent for 15 years and just started using ART the week before Easter to send out a special Holiday message.

“The response I got from my customers was tremendous and I am absolutely thrilled to death with how well it worked!  I then decided to do a Birthday call and will soon be doing a pre-renewal call for Home and Auto.

“Voice Broadcast gives me the opportunity to touch my customers with my own voice, and because they know I care enough to send out this message to them, the response has been great.

“I wish I would have know about this technology sooner because as a Mega Agency, there is no way I can reach all of my customers in such a short period of time. This is an excellent way to that.

“I will continue to use ART; it is an awesome system and if you’re not using it, you really should be!”

Stephanie Hebert – Allstate Insurance 

Fairfax, VA - “Using ART as a customer touch point, I believe, is a no-brainer.

“Our department learned about ART when it was suggested as a means to inform Agents of a required web seminar they needed to attend. 88% of our Agents attended the web seminar as a result and it was a great success. Because of this, when we had the opportunity to sponsor a customer experience program, we chose ART’s Voice Broadcast program.

“Working with ART was so easy. The program was developed without a hitch and we were able to launch a customized ART program in our region. 40% of our Agents signed up for ART with our program. These Agents are using ART as a tool to increase retention of their customers, communicate new products and services and grow their business."

Cyndi Rowan - Regional Marketing Analyst, Capital Region - Allstate 

Florence, AL - "We use ART’s Client Connection Broadcast Center’s Voice Broadcast just about every month for mostly client nurturing, for about .12-.14 each, a very cheap way to reach your folks. We receive a lot of positive feedback from these calls.

"In fact, I did a Happy Halloween campaign where I wished everyone a safe Halloween and reminded them about the time change. 

"I sent out 4,022 broadcasts to both answer machine and live pickups. My message connected with 71% of them or 2,855.  And out of those 2,855 clients who heard his message, only 15 chose to opt out. In fact two elderly ladies called me up and said… “Don’t you ever stop calling me. We want to keep hearing from you!”

Bill Gough - Allstate Insurance

Flagstaff, AZ - I am an insurance agent who purchased a very old, very large book of business three years ago. There is no way that I would be able to make contact with all of my new customers without ART. It has been such a blessing to have a streamlined, easy and effective way to communicate with such a large group of people.

The added bonus is that I'm getting customers who are thanking me, stunned, because they've never gotten a personal phone call from their agent! Ha ha!

We've even had to make it standard procedure to let everyone in the office know when I've done an ART call. The extremely high number of phone calls coming back into the office in response to my message threw everyone off at first. Trust me...we are now used to it!

We use ART to get customer's to call back into our office for everything from inviting them to a customer appreciation lunch, to attempting to do policy reviews, to simply thanking them for their business. We use it weekly and we are seeing significant results...even with tough economic times and rate hikes within my company. We love it.

I can't say enough about ART and intend to continue to use it indefinitely as an integral part of our marketing plan."

Becky Halstead - The Halstead Agency, Allstate Insurance

Thief River Falls, MN – “I work with Senior Citizens and their Medicare insurance options. Medicare's 45 day annual enrollment period (AEP) is such a short window of opportunity that getting in touch with all my clients has been virtually impossible in the past.

“ART's programs allowed me to deliver personalized messages to my clients this year resulting in a 200% increase in sales!”

Joe Drevlow - Joe Drevlow Insurance

Bethpage, NY - “I just started using ART about 1 month ago. During this time I have made more in commissions than the cost of ART for the full year.

“It is GREAT... Wish I knew about this before!”

Scott Nachman - Allstate Insurance 

Las Vegas, NV - "I have been using ART for a couple of months now to send birthday wishes to my clients and to thank them for their business. I have gotten such a positive feedback from my customers. They love that I call them on their birthday. They have thanked me for calling them to just say thank you for being my customer.

"I love ART. I do not know how I got along without it. I put my order in the night before. All the calls are made the next day, no one is missed if you recycle your list, and my staff gets to work on the things they have to do day to day."

Linda Baumann - Allstate Insurance

Temecula, CA - "We recently tested a campaign to our existing client base by sending out a yellow envelope. We sent out an ART Voice Broadcast the same day we mailed the envelope telling them that an urgent yellow envelope would arrive in their mailbox in the next day or two, to watch for it, to open it and act right away.

"That ART Voice Broadcast increased our response over 10 to 1. Neat stuff!

"And what has the ART system meant to us money wise in the past 5 years? Our business has grown 8-fold and will means millions of dollars to us in the long run.

"And that's not all; ART makes it so easy to do our math. We can log on and check out statistics 24/7.

"Again, many many thanks to the ART team and keep up the good work!"

Mike Stromsoe - Stromsoe Insurance Agency

Williamstown, NJ - "I am a new user of ART and could not be more impressed with the ease of use, the low cost, and most of all, their response to my request for assistance.

"A helpful representative called me back within minutes of my inquiry to answer my question.

"I foresee a long relationship with ART!"

Scott Sileo - The Sileo Agency LLC

Simi Valley, CA – “I was introduced to ART one year ago at an Allstate Insurance Kickoff Meeting and over the last year, our sales have increased by approximately 10% due to this program.

“The Voice Broadcast itself is extremely professional, very direct and in addition, we’ve found that we’re able to reach out and touch many of our clients that before we were unable to reach due to the hours of the day.

“I’d highly recommend using this program because it will generate additional sales!”

Robert Ives - Allstate Insurance

Bedford, TX - "I purchased a Book of Business that was more than 7,000 policies and 10 million in premium at the beginning of 2008. I found it very difficult to effectively communicate with that many households by traditional methods.

“ART has enabled me to leverage time to "touch" my customer base more frequently for a mere fraction of the cost of mail outs or staff calls. I had great success when using ART to contact my entire Book of Business prior to Hurricane Ike. Although we were not impacted heavily by that storm, the customer feedback was so positive that I was completely sold on ART.

“I plan on even more actively using this great system in my 2009 business plan!!!”

Chad Golseth - The Chad Golseth Agency Inc. / Allstate Insurance

Las Vegas, NV - “I have been using Art for over 3 years now for cancellation calls, birthday calls, holiday calls, and anything else that I need to update my clients on. To me it's like having another employee for free. It has saved me so much time and money.

“My retention is up 50% and my referrals are up 60%. Overall, your system makes me over $5000 a month!

“I love ART!”

Nicole Henriquez - Got Insurance? 

Paul Tornay - Tornay Insurance Agency, Inc./ Allstate

Eldorado Hills, CA - “I have been using ART for over 4 years now and can't say enough about how this way of communicating with my clients has helped my business.  

Susan Horn-Deubel - Susan Horn Insurance Agency / Allstate

Pleasanton, CA - "I’m Gary Pinkis, a 20 year Allstate agent with a medium sized home grown agency.

"The Allstate agent that won a Best Retention in the Country award with a renewal ratio in the mid 90 percent area says her secret is no secret at all. It’s customer contact. She calls every client on every single policy renewal.

"Contacting every client seven or more times per year can be very expensive and time consuming. Using ART’s Voice Broadcast System I can, in my own voice, contact most of my clients fairly inexpensively.

"I reached 738 of my clients with my 46 second message. Unlike mail pieces costing $235 for that many contacts, most of which were thrown away. The total Voice Broadcast cost was $113.00. Virtually none of this was “thrown away” like unopened mail, and my client responses to this have been quite positive.

"I wholeheartedly endorse and recommend ART as a way of being in contact with your clients. ART is easy to do business with, very cost effective, simple to use, you get results in a only a few hours, and it is the most personal method I’ve heard of to reach your clients en mass."

Gary Pinkis - Allstate Insurance

Scottsdale, AZ - "I've been using ART for over 4 years and I've seen my retention improve by almost 3 percentage points!

"I think it's a great tool and there's a lot more possibililties that it has that I'm about to implement on the sales side of things."

Adam Lazar - Allstate Insurance

Bethpage, NY - “ART has given me new options for better ways to run and manage my business as well as reduce costs.

“It is an excellent tool for pennies and is efficient, quick, doesn’t need any additional employees and is very, very suitable for the growing agency.”

John Mannara - Allstate Insurance Company

Highland, CA - “I’ve been using ART primarily for pre-renewal on auto and homeowners and we’ve had good response. I’m calling to tell customers that their policy is renewing soon and to please give me a call. Because it’s my voice, I’m having quite a few people call me back.

“I also use it for Homeowner customers with no Auto. I leave a message saying 'I’m calling concerning your Homeowner policy due to the fires we’ve had in our area and wanted to do an update to make sure we have you properly insured.’ I target homeowners that I know don’t have Auto with me so I have the opportunity when they call back, to say...‘Oh by the way, I notice we don’t have your auto insurance...’. I’ve had some pretty good luck on that also.

“I’ve had very good success with ART and will continue to use Voice Broadcast.” James Gardner - Allstate Insurance

James Gardner - Allstate Insurance

Chatsworth, CA - "Any new agent that I mentor, or any of my friends that are complaining about their retention being crummy, I say, 'call these guys, sign up and set it up!'

"It's the best deal I've ever seen, and I've been a 24 year agent with an 8 million dollar agency."

Mike Krupka - Allstate Insurance